The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us. Policy key definitions: "I", "our", "us", or "we" refer to the business, [Refresh Garden Maintenance]. "you", "the user" refer to the person(s) using this website. GDPA means General Data Protection Act. PECR means Privacy & Electronic Communications Regulation. ICO means Information Commissioner's Office. Cookies mean small files stored on a users computer or device.
Key principles of GDPR
We are exempt from registration in the ICO Data Protection Register because we do not process or store your personal information electronically . Lawful basis: Consent Where our purpose for processing is: Recording your name and address in a paper copy appointment book. Which is necessary because: we record this information so we can attend the correct address. We process your information in the following ways: By taking note of the information you supply us with and keeping a paper record. Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists, for example with a one off job, after the work has been completed your personal information will no longer be kept by us.
Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows.
You can read more about your rights in details here; the right to be informed; the right of access; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability; the right to object; and the right not to be subject to automated decision-making including profiling. You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.
Data security and protection
Email marketing messages & subscription
we do not require the usage of an EMS system and therefore your information shall not be used in this way.